TERMS OF USE
Website ooGaming.gr is an online store selling computers, gadgets, games, technology products and online services, created and operated by the company ΟΧΤΑΜΠΙΤΟ Ε.Ε with Tax Identification Number 800584918 located in Thessaloniki and at 137 Agiou Dimitriou Street. info@ooGaming.gr e-shop service hotline: 2312315442 hereinafter referred to as ooGaming.gr . Any natural or legal person who enters and uses the services of the online store is considered to consent and unconditionally accepts all the terms expressed on this website, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Sending an order implies acceptance of all terms.
General terms
The company is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake or inadvertence during the common experience and is entitled to correct them whenever it realizes their existence. The company also reserves the right to revise or modify these terms of use www.oogaming.gr , the terms and conditions of transactions as well as any other content included on its website, whenever it deems it necessary provided it informs users of any changes through this website. The company does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of this information, to inform the customers in time about the non-availability. The company is not responsible and is not responsible for the up-to-dateness, accuracy or quality of this information and for any errors due to inadvertence when entering the data on the Website. Any reference or links to other sites are provided for your convenience and the company is not responsible for the contents of these pages. The photos of the products are indicative.
Intellectual property rights
All content of the online store, including texts, insignia, trademarks, audio and video files, etc., is unless expressly stated otherwise the intellectual property of the company without prejudice to any rights not expressly granted herein. protected under the relevant provisions of Greek law, European law and international conventions or the intellectual property of third parties for which the ooGaming.gr has received a license for its own needs and for the operation of the online store. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without our written permission. or for advertising purposes without its prior written permission ooGaming.gr . All intellectual property rights contained on our website belong to the company or to third parties that are legally related to and protected by Greek and International Law. Their use on the site www.oogaming.gr , does not in any case provide permission or right to use them by third parties.
Limitation of Liability
THE ooGaming.gr in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the non-availability in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case the ooGaming.gr is not liable civilly or criminally for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that any visitor of the online store will suffer or a third party for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available from it and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it.
Risk transfer
In contracts in which the supplier delivers the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option has not been offered by the supplier, without prejudice to the consumer's rights vis-.-Vis the carrier.
User / Customer Responsibility
The user or customer of our website agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. It also acknowledges that it will not use our site for: (1) posting, emailing, posting or otherwise transmitting any content that is illegal, offensive, threatening, defamatory or harming or offending the company or any third party; violates the privacy of others, and / or potentially harms minors in any way, whether it offends good morals and social values. (2) sending, sending by e-mail, publishing or otherwise transmitting any content for which users / customers are not entitled to transmit in accordance with the law or the applicable contracts. (3) posting, e-mailing, publishing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any kind. (4) sending, e-mailing, publishing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, cause damage, damage equipment or operation of any computer software or hardware. (5) the intentional or unintentional violation of applicable law or its provisions. (6) harassing third parties in any way and (7) collecting or storing personal data of other users.
COOKIES
The www.oogaming.gr uses cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.oogaming.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders but also allow us to present you advertising & educational content related to your interests and needs. Cookies are absolutely necessary in order for the website to function properly and smoothly www.oogaming.gr .
Cookies are divided into the following categories:
- Necessary Cookies They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, its smooth operation is immediately affected www.oogaming.gr , your personal navigation experience is limited and basic e-commerce features are down.
- Functionality cookies These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much easier what you are looking for.
- Performance cookies Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. Used only to improve the way it works www.oogaming.gr
- Cookies Analytics They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.
- Advertising Cookies These cookies are used to provide ads related to you and your interests. They are also used to send ads or offers that best meet your needs, thus reducing unwanted and unsolicited advertising messages. They also help us measure the effectiveness of our advertising campaigns.
Third party vendors, including Google, may display the Company's ads on Internet sites, use cookies to update, optimize and display ads based on a user's previous visit to the Website www.oogaming.gr . The user / client can configure his browser (chrome, firefox edge, etc.) in such a way as to either warn him about the use of cookies in specific services, or not to allow the acceptance of the use of cookies in any case. In case the visitors of the specific services and pages of our online store do not wish the use of cookies for their identification, they can not have further access to these services. We reserve the right to change this cookie policy at any time. Any changes to this Cookie Policy will take effect as soon as the revised Cookies Policy is available on our website.
Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
Limited license
THE ooGaming.gr under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: you may not modify the website and its elements in any way or reproduce or present them publicly, or distribute or otherwise use the website and its elements for any public or commercial purpose, unless otherwise permitted by the present.
Links to the website www.oogaming.gr
The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of our company and our company is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. Our company is not responsible for internet broadcasts or for any form of transmission received from any linked website. Our company provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the user / customer and the fact that they are included in the online store does not indicate that our company approves or accepts their content.
Protection of users '/ customers' personal data
H ooGaming.gr, created this website with the sole purpose of serving their customers. Website www.oogaming.gr is simple and user-friendly and is designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH). The company has adapted to the GDPR framework.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.oogaming.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
What is personal data?
Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, e-mail address and telephone number, or a unique device identification number.
Generally
The information provided voluntarily by the users of the mentioned website is used by ooGaming.gr , in order for its users to have direct and effective communication with the store, to be provided with answers to specific questions they ask and finally to be served and their orders to be executed. The information collected by ooGaming.gr through the website are intended to measure its traffic number, to determine customer requirements for more products and to facilitate transactions with the company. THE ooGaming.gr does not distribute to any other organization or partner not affiliated with ooGaming.gr the email addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
Gathering information
THE ooGaming.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors of our website are requested to provide us with their personal data only in case they want to order a product / products, register on our website and / or send an email to ooGaming.gr.
Use of Information. THE ooGaming.gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order by www.oogaming.gr , (3) information that the user gives us for activation of telephony and internet services, (4) information that the user gives us when connecting through another platform (applications ios, android, Facebook, Google). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. H ooGaming.gr makes use of the information you provide to us during the electronic submission of the form, in order to contact you regarding (a.) the delivery of the order at your place, (b.) for confirmation and identification of the customer in any necessary case, (c) for new or alternative products offered by ooGaming.gr , (d.) special offers of ooGaming.gr . You can choose whether or not you want to receive such communications from ooGaming.gr by sending your request via e-mail to the e-mail address info@oogaming.gr .
Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also the use of a credit card, for the debit of which proof documents of identification of legal holder are required for the first and only time is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department. ooGaming.gr . The submission of your personal data by you means that you consent to this data being used by its employees. ooGaming.gr for the reasons mentioned above. THE ooGaming.gr requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case the ooGaming.gr may not share your personal information with others without your prior consent, unless this is required by law. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which has been collected online without your prior consent (for example in case of a court decision).
Use of personal data
We will use your personal data for the purposes described above. We do not collect or process any more or other types of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Use of customer data for advertising purposes. In order to continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. - Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have used. interested. You may, however, object to this use at the time of collection and whenever a message is sent. To stop receiving emails for marketing purposes, follow the instructions in the email you receive.
Legal obligations and legal defense. We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal information for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.
Use of the home page ooGaming.gr (www.oogaming.gr) This privacy policy also applies to your use of our website www.oogaming.gr ("Website"), with the following mechanisms and features related to privacy.
Processing of personal data of children / minors
THE ooGaming.gr will not collect or process personal data of children / minors under the age of 16 unless parental consent has been given in accordance with applicable local law. If we notice that a child / minor's personal data has been collected by mistake, we will delete this data without undue delay.
Deleting, Correcting and / or Modifying Information
THE ooGaming.gr allows its users to correct, change, supplement or delete data and information submitted to www.oogaming.gr . If you choose to delete information, the ooGaming.gr will act to delete this information from its files immediately. For the protection and safety of the user h ooGaming.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact oogaming.gr via www.oogaming.gr or by e-mail to the email address info@oogaming.gr . Changing or correcting your personal data can also be done through its registration page www.oogaming.gr Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
Protecting your personal data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal information for a longer period of time due to legal provisions.
In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the ooGaming.gr maintains files that contain information about people who do not wish to be contacted in the future (eg via group emails). We categorize your requests as consent for the storage of your personal data for the purposes of maintaining this file unless you give us different instructions.
Please ask questions about data protection and any requests to exercise your legal rights to info@oogaming.gr
Business transfers
In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, on a reasonable scale and as necessary for the business transfer and provided that the Recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform the affected parties before the personal data becomes subject to a different privacy policy.
Secure Transactions
THE ooGaming.gr is committed to ensuring the security and integrity of the data it collects about users of its website. THE ooGaming.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that this information is accurate and used correctly. Your connection to it is secure because it uses 256bit TLS technology. TLS technology relies on a key code to encrypt data before it is sent over the (TLS) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Microsoft Edge, Google Chrome, Mozilla Firefox, Opera, Safari support the TLS protocol and it is recommended to use them to connect to its website ooGaming.gr .
We enforce the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to secure the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise are processed differently. Our information security policy procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the company who are required to have such information to service orders. In case of violation of data containing personal data, the ooGaming.gr will comply with applicable legislation on breach notification.
Your legal rights
As a data subject you have specific legal rights regarding the personal data we collect from you. THE ooGaming.gr will respect your rights and adequately address your concerns.
The following list contains information about your legal rights arising from applicable data protection laws:
- Right to withdraw consent: Where the processing of personal data is based on your consent you can withdraw this consent at any time.
- Right of correction: You can ask us to correct the personal data that concerns you. We make reasonable efforts to maintain your personal data that we hold or control and that are used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You can also check and correct your personal data by logging in to your personal account at www.oogaming.gr
- Restriction right: You can ask us to restrict the processing of your personal data, if
(a) You dispute the accuracy of your personal data for the period during which we will need to verify the accuracy; your data, but you need them to support, exercise or defend legal claims, or (d) You object to the processing for the period we verify whether our legitimate interests take precedence over yours. - Right of access: You may request information about the personal data we hold about you, including information about the categories of personal data we hold or control, for what purpose they are used, from where they were collected, if not from you immediately, and to whom they have been notified, as appropriate. You can receive a free copy of the personal data we hold about you from us free of charge. We reserve the right to charge a reasonable fee for any further copy you may request.
- Portability right: Upon your request, we will transfer your data to another controller, where technically feasible, provided that processing is based on your consent or is necessary for the performance of the contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another controller, who will indicate it to us, directly.
- Right of deletion: You can ask us to delete your personal data, where (a) personal data are no longer necessary in relation to the purposes for which they were collected or processed (b) you have the right to object to further processing of personal data (c) the processing is based on your consent, you have withdrawn your consent and there is no other legal basis for processing (d) your personal data has been processed illegally unless processing is necessary (e.g. ) to comply with a legal obligation which requires elaboration by us, in particular the lawful obligations to fulfill a duty (g) to support, exercise or defend legal claims.
- Right of objection: You may object - at any time - to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or the legitimate interests of third parties. In this case we will not process your personal data anymore, unless we can prove compelling legal reasons and overriding interest in processing or supporting, exercising or defending legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.
- Right to lodge a complaint: In the event of a alleged breach of applicable privacy law, you can file a complaint with the data protection supervisor in your country of residence or where the alleged breach occurred.
Please note:
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- Time period: We will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request.
- Restriction of access: In some cases we may not be able to provide access to all or some of your personal data under applicable law. If we refuse your request for access, we will inform you of the reason for this refusal.
- Non-identification: In some cases, we may not be able to retrieve your personal information because of the identifiers you provide in your application. Two examples of personal data that we can not search for when providing your name and email address are: (a) data collected through browser cookies, (b) data collected by social media if you have posted a comment below from a pseudonym not known to us.
In such cases, where we cannot identify you as the data subject, we are unable to comply with your request to enforce your legal rights as described in this article, unless you provide us with additional information that allows you to be identified. - Exercising your legal rights: In order to exercise your legal rights, please contact us in writing by e-mail at info@oogaming.gr
Return Policy
THE ooGaming.gr Supporting e-commerce enables you, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen quickly and easily.
Wanting to highlight the benefits of using the internet in our daily markets, we list below the terms and conditions for the return of defective or non-defective products.
Product Returns due to delivery error
In all cases in which other than the goods are delivered, by type or quantity or lack of quality which has been previously agreed in writing with the ooGaming.gr , the customer returns the products for inspection and detection of error. In this case the costs of returning the products to the company as well as the costs of returning to the customer are borne by ooGaming.gr as long as the method of return proposed by the company is observed.
Returns of defective products
In the event that the item is found to have a manufacturing defect, provided that it is certified by an authorized repairer who provides the guarantee of good operation or in the event that the ooGaming.gr provides the guarantee of good operation directly the following apply:
- The guarantee is provided for a limited period of time which is stated in the detailed characteristics of the product. After the end of this period the repair or replacement of the products is possible with an additional charge following a new agreement with the customer.
- The return of the product to be replaced should be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc.) and its complete packaging. If it is a defect that was found later after delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item, the product packaging is not required.
- The return of the products will be done either by personal and means of transport ooGaming.gr either by courier, or at the company's physical store. In cases of return by courier, the customer is charged with the shipping costs to the company and the company is charged with the shipping costs of the replaced or repaired product.
- After the return of the products, the defect reported by the customer is checked and then contacted to inform him about the results of the check.
- If the defect is found, the product is repaired or replaced, otherwise the transaction is canceled in case the product can not be repaired within a reasonable time and the company can not find another product of similar or better characteristics or value for the replacement. In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the initial payment of the customer to the company.
- In particular, in case of debit by credit card h ooGaming.gr will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without any responsibility ooGaming.gr most. THE ooGaming.gr after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of cash payment, if the customer had chosen the option "collection from the store", it will be done by returning his money to him in the physical store of ooGaming.gr . In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
- In case the products are returned damaged or incomplete the online store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.
Returns of products that are considered defective upon delivery (DOA)
The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:
- The product is received and checked to determine the defect reported by the customer.
- Provided that they have been previously received and verified by ooGaming.gr , the item will be replaced with a similar new one, or in case of non-availability with another new product of corresponding quality and price, otherwise in case the customer does not want a replacement, the money of the original purchase will be returned to the customer. The refund is made in the same way as the customer's initial payment to the company.
- In particular, in case of debit by credit card h ooGaming.gr will be obliged to inform the issuing bank about the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without any relevant responsibility of the company anymore. THE ooGaming.gr after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of cash payment, if the customer had chosen the option "collection from the store", it will be refunded to the physical store of the company. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
- Shipping costs both for the return of the products to the company and for the return to the customer of the replaced product, are borne by the company.
- In case the products are returned damaged or incomplete the online store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.
Return of non-defective products - Right of unjustified withdrawal by the customer
The customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of conclusion of the service contract (in the case of such a contract), or from the delivery (in the case of products) and even when there are many products in the same order from the delivery of the last product, while when there is an obligation to deliver products at regular intervals from the delivery of the first. Withdrawal takes place under the following conditions:
- This withdrawal is unjustified and without any charge and if the item has already been delivered the customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition. The return of the item is accepted only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.
- The declaration of withdrawal is exercised in writing or electronically and ooGaming.gr is obliged to send a confirmation of receipt of a withdrawal statement as soon as it arrives.
- The consumer must, within 14 days from the day he notified the company of his request for withdrawal, return the product (s) in accordance with the terms of this paragraph.
- Following the withdrawal statement, the ooGaming.gr is obliged to return the price received within a maximum of 14 days from the receipt of the products.
- Returns are made by the customer's choice. The cost and possible shipping costs of returning the product from the customer to the company, are borne by the customer only.
- The refund to the customer will be made by the same means as the initial collection. Specifically in the case of debit by credit card as follows: in case the price has been paid to the company by the Bank until the withdrawal and return of the item, the company will be obliged to inform the bank about the cancellation of the transaction and the bank will proceed with each act provided for on the basis of the contract concluded with the client. THE ooGaming.gr after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "collection from the store", it will be refunded to him from the physical store where he received the product. In case of payment by bank transfer the return will also be made by bank transfer to the same account of the customer.
- The customer is responsible for compensating the company if he made use other than that which is necessary to determine the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made on the basis of the information provided on the outer packaging of each product, as well as the additional information provided by the company and in any case without opening the packaging of the products and putting in operation the good. The company is willing to inform the customer of any questions about the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the packaging or putting the products into operation, their value is automatically reduced as the product is characterized as used and the customer must compensate the company for reducing the value of the product. The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the company and is usually of the order of 20%-35%. The company is entitled to agree with the customer its compensation even with mutual offset.
- Especially in the case of components or spare parts and in those where the material requires appropriate know-how for both its selection and installation and which can not function as a stand-alone unit, it is considered that the unsealing of its packaging automatically implies that it has lost at least 50% of its commercial value and in case of withdrawal will be credited according to 50% or less of the invoicing value.
- The customer should also be aware that the ooGaming.gr is not responsible for any loss or destruction of any data or other items stored in the returned product / device and the customer must ensure in advance and before sending the product that there is no data in it and it is in the original / factory condition.
Exceptions to the Right of Withdrawal
The right of Withdrawal does not apply to the cases that are excluded from the current legislation and case law and includes:
- Service contracts after the full provision of the service, if the execution started with the prior explicit consent of the customer and with his acknowledgment that he will lose the right of withdrawal as soon as the contract is fully executed by the supplier.
- Products that have been made for the customer with his own specifications and / or are clearly personalized.
- Products that due to their nature are, after delivery, inseparably mixed with other elements, services that have already been performed and / or has been supplied by ooGaming.gr
- Contracts in which the consumer has specifically requested a visit from the supplier in order to carry out emergency repairs or perform maintenance work. If, in the event of such a visit, the Supplier provides services in addition to those specifically requested by the Consumer or goods other than compulsory spare parts used during maintenance or repairs, the right of withdrawal shall apply to such Additional Services or Goods.
- Digital content not provided on Hardware and has started running.
- Keys for digital software licenses (eg ESD License keys for MS Windows, MS Office, SQL server etc) from the moment they are sent electronically / revealed to the client.
- Sale of sealed audio recordings or sealed video recordings or sealed computer software or printer supplies, which were unsealed upon delivery.
- Products that are not suitable for return, for health reasons or for hygiene reasons (eg headphones, headset etc), may deteriorate or expire shortly and which have been unsealed after delivery.
Withdrawal form
The declaration of withdrawal is exercised in writing or electronically with a simple letter in which the details of the document (number, date, name), the description of the product for which the withdrawal is exercised as well as contact details of the withdrawn. In case of sending electronically, it is sent to info@oogaming.gr
Legal basis for electronic software licenses
USED SOFTWARE
Used software is available for sale in the European Union. The same goes for Switzerland. Article 12 II of the Swiss Federal Law on Copyright and Related Rights (URG) stipulates that once the author's consent has been obtained at the first sale of the software, he also gives his tacit consent to the resale of the used software. The cantonal court has a similar line, according to the May 4, 2011 verdict against software company Adobe, which ruled that the sale of used software was also allowed. (Cantonal Court AZ, ES 2012, 822). The legal doctrine also states that this legal concept is indisputable. As Professor Dr. explained. Cyrill Rigamonti from the University of Bern in a journal article, the second-hand software trade is compliant with Swiss copyright laws. (GRUR Int. 2009, 14ff.) The European Court of Justice (ECJ) reached essentially the same conclusion in its subsequent judgment in the UsedSoft case (C-128/11).
LEGAL INFORMATION
"We only provide product keys to activate the corresponding programs on computers. The license "" expires "" after the completion of the respective installation and is an acceptance of the Terms of Use that govern the right of use between you and the respective manufacturer. The principle of exhaustion takes place during the "consumption of the license", usually as soon as it is legally sold for the first time. Therefore, this offer is based on software licenses that are marketed for unlimited use in the form of a downloadable product key. Microsoft has received fair compensation for these products. The license from Microsoft allows you to download and use updates. With us you get very attractive used licenses from multiple license agreements, which are legally to be treated in the same way as for the individual parts of the multiple licenses at the first acquisition. The splitting of multiple licenses for the purpose of separate resale is legal. This follows, inter alia, from a judgment of the Court of Justice of the European Communities (Case C-128/11). This decision explains the exhaustion of the software rights and was confirmed by the decision of the federal court of 17.7.2013 (Case I ZR 129/08), concluding that the resale of used software was legal. Finally, the Supreme Court of the State of Hesse (OLG Frankfurt) on 18.1.2.2014 also confirmed these principles with a decision to terminate the licensing agreements. (AZ 11 U 68/11). Switzerland has adopted this practice.
All trademarks and logos are registered trademarks, which are used exclusively for the description of the product. The property belongs to the respective owner of the trademark. "
Safe products - Warranty terms
Available from ooGaming.gr products are durable products that have all the necessary certification of safe operation. The products are accompanied by written instructions for use (except for the simple to use products) and a written guarantee of good operation of a reasonable duration, in Greek and / or English. The warranty form always includes the name and address of the guarantor, the product to which the warranty relates, its exact contents, its duration, its local validity, and the rights provided by the applicable law. The warranty of the device is valid according to the manufacturer from the date of purchase and allows free repair of the problem, provided that the following conditions are met:
- Have the dealership guarantee and proof of purchase of the device.
- The fixed components of the device have not been altered (Serial No.)
- Do not exclude damage based on the manufacturer's warranty form.
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available here.
Periodic Changes
THE ooGaming.gr is constantly expanding, updating and improving its website, and related products and services. At the same time, it will renew this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures applied by ooGaming.gr
If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.
For more information we are always at your disposal either by phone at 2312 315442 either via email at info@ooGaming.gr